For SABIC Bergen op Zoom we are looking for a Customer Service Specialist to work in the European Customer Service Center located in Bergen op Zoom in the Netherlands.
SABIC is the Saudi Basic Industries Corporation, one of the world’s leading manufacturers of chemicals, fertilizers, plastics and metals. We supply these materials to other companies, who use them to make the products on which the world has come to depend.
Job description:
- Manage the Order to Delivery process by helping customers with inquiries related to orders, deliveries, invoicing, claims, e-business services etc.
- Ensure timely resolution on customer issues.
- 'Own' the customer, and pro-actively provide support in service and logistics.
- Participate in projects optimizing CS processes and drive teams metrics that are directly linked to customer satisfaction.
- Next to customer interaction, the position requires daily contact with our sales organization and close co-operation with various departments in our headquarters in Bergen op Zoom as well as our logistics organizations and partners around Europe,
Requirements;
- A Bachelor degree or equivalent.
- Excellent Dutch & English language skills, any additional Italian a/o German language skills are a big plus.
- Pro-active multitasking mindset
- Immune to stress
- Excellent Microsoft Office & computer skills
- SAP experience is a big plus
If you meet the above requirements and recognize yourself in the profile, please send us your English resume and motivational letter.
Uiteraard staat deze vacature open voor zowel mannen als vrouwen.
Sollicitatieprocedure
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Locatie: Noord-Holland - Amsterdam
Toegevoegd op 18 dagen geleden en vervalt op 30 April
Advertentie id: 893539
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