Hilton rotterdam vacatures
Hilton Rotterdam is een 5-sterren hotel, gelegen in het hart van Rotterdam. Het bruisende zaken- en winkelcentrum is letterlijk om de hoek en doordat het Centraal Station op slechts 5 minuten loopafstand van het hotel vandaan ligt, is het hotel prima te bereiken. Het hotel beschikt naast 254 gastenkamers en suites ook over een ruime keuze aan flexibele vergaderzalen met een capaciteit van 4 tot 325 personen.
Gasten kunnen in restaurant Roots genieten van een heerlijke lunch, diner of High Tea en sluiten hun dag af met een kopje koffie of een cocktail in onze bar.
Onze voordelen:Tot 30 nachten met hoge kortingen kamers boeken (staff rate) in alle Hilton hotels wereldwijd, inclusief 50% korting op F&B in de restaurants beheerd door HiltonTot 30 nachten per jaar hoge kortingen voor familie en vrienden (Friends & Family rate) in alle Hilton hotels wereldwijd50% korting op F&B in de restaurants beheerd door Hilton NederlandUitgebreide ontwikkelingsmogelijkheden die worden ondersteund door onze Learning & Development afdelingReiskostenvergoeding volgens het beleid van Hilton RotterdamGratis gebruik van de fitnessruimte in het hotelGratis WiFi in het hotel voor alle medewerkersTeam Member RestaurantKorting op zorgverzekeringen bij CZ
Job Description
What will I be doing?
As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:Oversee the entire Front Office operation to maintain high standardsEvaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvementEnsure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty schemeMaximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilitiesSet departmental objectives, work schedules, budgets, policies, and proceduresEnsure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand polices and practicesMaintain good communication and working relationships with all hotel departmentsMonitor staffing levels to meet cover business demandsRecruit, manage, train and develop the Front Office team
Job Requirements
What are we looking for?
To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:Previous supervisory experience in Front Office within the hotel/leisure/retail sectorCommitted to delivering high levels of customer serviceGood communication skillsFlexibility to respond to a range of different work situationsWillingness to develop team members and self
Benefits: Up to 30 nights per year highly discounted rates (staff rate) in all Hilton Hotels Worldwide, including 50% discount on F&B in restaurants managed by Hilton.Up to 30 nights per year highly discounted rates (Friends & Family rate) in all Hilton Hotels Worldwide50% discount in F&B in restaurants managed by Hilton NetherlandsExtensive development opportunities supported by our Learning & Development department.Travel allowance according to policy of Hilton RotterdamFree use of fitness facilitiesFree Wi-Fi in hotel for Team MembersTeam Member restaurantDiscount on health insurance of CZ Zorgverzekeringen'
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it!
Locatie: Noord-Holland - Amsterdam
Toegevoegd op 23 dagen geleden en vervalt op 30 April
Advertentie id: 827780
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